Palo Alto Auto Repair

Palo Alto Shell is an honest and reliable place to get work done on your car. They recently saved me hundreds of dollars on work on my car that others recommended that actually was not necessary.

I avoid getting gas here because the price is higher than other stations in the area, but I can wholly recommend their service center. When air was leaking from one of my tires, they quickly diagnosed and fixed the issue. When I needed a smog check, I grabbed the coupon off their website, and paid only $37.

Very friendly staff. Good customer service. Fresh snacks. Love this place.

Rudest service I've ever received at a gas station. me - Sir, your pump number 2 isn't working. him - Did you put the nozzle in all the way? me - Yes, I've had no issues like this anywhere else him - NOZZLE, do you know what NOZZLE means?? This place does not deserve business.

My back two tires were poochy and 9 Minute Lube down the street recommended that I come down here to get my tires checked and patched. Turns out that driving up and down on 101 with all the stupid construction resulted in funky screws in my tires. They patched it up for 18.50 a piece and I was on my way! Great service, fast and they showed me where the patch was and the screwes they plucked out.

When I emerged from work one day to find a flat tire, I rolled up my sleeves, put on the donut and cruised in here and they fixed it right away. It was reasonably priced and fast. I've also had an oil change and tire rotation done here. They did the usual car mechanic thing and suggested I do about $500 more worth of work, but weren't pushy and I declined. They also have some great coupons on their website - check em out! Bottom line: They get it done, fast and for a reasonable price. Gas is a bit on the pricey side, so you might want to choose a different station for your every day fillups. But hey, this is Palo Alto...

Due to an unfortunate tire accident on the road on a Saturday afternoon, I had to pull over and get my tires fixed right away. This place was soooo kind to me. My car required special tires but the staff ran out to get one to replace it in a matter of hours. I am so not a car-saavy person, so I was panicking the entire tire, afraid I was going to be ripped off. But the total bill wasn't scary at all and I appreciate the fact there was a service station still working on a late Saturday afternoon.

***This Shell near Stanford is a decent spot for gas (prices were okay) and offers a Yelp check-in deal (though it is not a great one--free vehicle inspection from the on-site service garage); unfortunately, there are roads around this Shell where there are not many gas stations; because of that, this gas station can get busy and it can be a tight squeeze*** There are not many free parking spaces available if you just need to pick up something from the gas station (they have a few snacks and drinks available).

Good for late night gas, and cheap smokes also has a service station that my job takes all its company vehicles to...with no complaints I just got the free service inspection ticket for checking in through yelp imma try it out next week for my new car, ill give a review afterwards.

Smog Inspection: 5/5 Professional service, fast, and cheap with the Stanford coupon discount (~$38 instead of $60+ around here). Vehicle Inspection/Check up: 1/5 The mechanic gave me a list that totaled around $2000 in repairs for my car when it was perfectly fine (had a few other mechanics check the car to make sure). Seems like they are trying to use a scare tactic to bring in more revenue. I suggest if you want to do an oil service or vehicle check up, go to a more reputable mechanic to do the job. I thought it was sketchy that the Stanford coupon gave a free under-the-hood car inspection from these guys. I even asked for the full inspection for $20. Maybe this is a way to make those time spent worthwhile. Bottom line -- you get what you pay for!