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Palo Alto Auto Repair

1003 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

Great communication!

Thank you for your fantastic five-star review, Larry! We're thrilled to hear that you appreciated our strong communication skills. At our company, we prioritize keeping our clients informed every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out.

- Palo Alto Shell
5

Great communcation and outstanding work!

Thank you for the 5-star rating, Larry! We are glad to hear that you had a great experience with us. Our team takes pride in providing outstanding work and excellent communication to our customers. If you have any questions or need further assistance, feel free to reach out. We are here to help!

- Palo Alto Shell
5

Service was quick and the staff was easy to work with. Thank you!

Thank you for choosing our company, Brian! We're glad to hear that you had a great experience with our team. Providing excellent service and making our customers' lives easier is always our top priority. We look forward to serving you again in the future!

- Palo Alto Shell
5

A really good shop with experienced, efficient, friendly and patient staff. The ease of making an appointment to bring a car in for service and fair pricing are attractive features.

Thank you for choosing us, Bob! We're thrilled to hear about your positive experience. Our team takes pride in delivering exceptional service to our customers, so it's great to know that our efforts have made an impact. We look forward to serving you again in the future!

- Palo Alto Shell
5

Awesome crew. They helped me by giving me a discount on an unexpected repair.

Thank you, Randy, for your 5-star review! We're thrilled to know that you had an awesome experience with our crew. Helping our customers through unexpected repairs is what we strive for. We look forward to serving you again!

- Palo Alto Shell
5

TImely, efficient, convenient. Great to do business with them for repairs that one would typically look for a full service repair shop for.

Thank you for the 5-star review, John Mark! We appreciate your feedback and are thrilled to hear about your positive experience with our repair services. Providing timely, efficient, and convenient solutions is our top priority. We look forward to serving you again in the future!

- Palo Alto Shell
5

Smog test was quick and easy.

Thank you Sandesh for the kind words! We're happy to hear that your smog test experience was quick and easy. We strive to provide efficient service to all our customers. If you have any other automotive needs in the future, don't hesitate to reach out!

- Palo Alto Shell
5

I had an excellent experience with Shell Palo Alto. My car was thoroughly examined prior to a road trip and the crucial repairs were prioritized for me. There was no upselling of needless add-ons or pressure to do everything at once. The pricing structure was transparent. It was a professional, seamless experience from start to finish.

Thank you for trusting us, Anonymous! We're thrilled to hear that your visit to Shell Palo Alto was top-notch. Ensuring your safety and prioritizing necessary repairs are always our goals. We're committed to a transparent, pressure-free environment. Happy travels and come back anytime!

- Palo Alto Shell
5

The service was direct and imminent. They check with every single problem but do not enforce you to take action except very urgent issues. The price was reasonable and worth.

Hi Hyungman, thank you for taking the time to leave us a 5-star review! We're glad to hear that you had a positive experience with us. Our priority is to provide prompt and thorough service while respecting your choices. We appreciate your kind words about our pricing. If you need further assistance, please don't hesitate to reach out.

- Palo Alto Shell
5

Always helpful!!! When tire pressure is low they happily add air and most often find a nail! The fix is instantaneous!

Thank you, Natalie, for your kind words! We're thrilled to know that you find our service helpful and efficient. Customer satisfaction is our top priority, and we're glad we could assist you with your tire pressure concerns. If there's anything else we can do for you, please don't hesitate to reach out.

- Palo Alto Shell
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