Reviews

4/20/2018 Tim Roper Excellent service, fast and professional!!
4/19/2018 Seinilupe Matangi-Walter Received great Shell Service Performances in Conventional oil & filter change with vehicle inspection & top off fluids. With 27 repair order notes found during Service performance. Secondly, alignment of the left and right front wheels by measurements of the Total Toe , Steer Ahead, Thrust Angle in alignment degrees of both wheels. The time was as promised when the services were done. The car drives like a Amaryllis Pulp flower. Great job, well done , technician and staff.
4/13/2018 Great service. They were able to accept delivery of my special order tires and get them installed really quickly. Efficient and convenient.
4/6/2018 Sharon Seid We have had three cars serviced by Palo Alto since the beginning of 2016. The manager, Ravi, is informative, patient, and responsive. He addresses all questions about the cars's repairs and or maintenance issues. As well, Ravi calls back and emails responses in a timely manner. The flexibility of picking up a car after hours has been a real bonus allowing us to work around our schedules. Two of our cars are 19 yrs and 23 yrs old. Both cars are still operational and being maintained by the excellent work done by the car technicians. We plan to continue using PA Shell to ensure using our Olde, but, reliable cars for many more years. Our compliments to Ravi for managing our car concerns so professionally and personally.
4/6/2018 Bruce Greenwood OK. They could have more room for customers to park their vehicle for service. Personnel could be more helpful and friendly.
4/3/2018 Phyllis Kayten Easy to make a reservation, short wait for work to be done, easy check out. No problems at all.
3/29/2018 Valerie Rosen Fantastic service! Very accommodating and punctual :)
3/25/2018 Thomas Willow Great Service
3/24/2018 Jon Wangsness Easy to make an appointment Finished in a timely matter
3/16/2018 Lou Marincovich Tires changed under an hour!
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