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Palo Alto Auto Repair

1023 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

Had a smog check. Ravi and his team are so efficient and friendly. It was quick and easy, and my car was waiting to go when I returned to the shop half an hour later. Very reasonably priced. Excellent and I heartily recommend this Shell station. Thank you!

5

Very friendly and helpful! Also very efficient: taking me quickly and administering the text quickly.

5

I used Palo Alto shell to smog my BMW. They we're on time and worked on my car quickly. Everything was exactly as they said it would be. I highly recommend them.

Thank you Vicki for recommending us! We're glad to hear that your experience with us was as expected. Please don't hesitate to reach out if you need any further assistance in the future.

- Palo Alto Shell
5

Never any issues, professional and timely service.

Thank you for your kind words, Zoe! We're thrilled to hear that you consistently have a positive experience with our services. Customer satisfaction is our top priority, and we're always here to provide you with professional and timely service. See you next time!

- Palo Alto Shell
5

Pretty fast process. The staff looks very busy but also try to be patient. Convenient to walk in.

Thank you for your great review, Haoyang! We're glad to hear that you had a positive experience with us.

- Palo Alto Shell
5

Palo Alto Shell is the "go-to" service station for all sorts of auto services. The repair shop is always responsive and effective. I highly recommend them for anything automotive. They are good at what they do, patient and kind.

Thank you, Marian, for your five-star review! We're thrilled to hear about your positive experiences at Palo Alto Shell. Providing responsive and effective service is our top priority, and it's great to know that you consider us your "go-to" service station. We appreciate your recommendation and look forward to serving you again soon!

- Palo Alto Shell
5

Thank you for this great review, Laura! We're thrilled to hear that you had such a positive experience with us. We strive to provide exceptional service and we're happy that this was reflected during your visit. We look forward to serving you again in the future!

- Palo Alto Shell
5

Ravi & his team are exceptional in clarity of communications and delivering high quality car repair work. Highly recommended.

Thank you for recommending us, Roy! We're thrilled to know that you were impressed with our team's communication and the high quality of our car repair work. Please don't hesitate to reach out if you ever need our services again.

- Palo Alto Shell
5

5 star

Thank you for the five-star review, Jose! We're thrilled to hear that you had a great experience with us. If there is anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Palo Alto Shell
5

Good courteous service. I appreciate the diagnosis and repair work done rather quickly. My car is my life line since I live in the Santa Cruz Mountains. Glad to have my 2014 Subaru Impreza back up and running.

Thank you Paul for your glowing 5-star review! We are thrilled to hear that our courteous service and quick diagnosis and repair of your 2014 Subaru Impreza met your expectations. We understand the importance of having a reliable car, especially in the Santa Cruz Mountains. We look forward to serving you again in the future!

- Palo Alto Shell
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