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Palo Alto Auto Repair

986 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

Great service and great personnel.

Thank you for your kind words, Glenn! We're thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!

- Palo Alto Shell
5

No issues

Thank you for your 5-star review, Brian! We're glad to hear that your experience with us was issue-free. If there's anything else we can do to make your time with us even better, please let us know!

- Palo Alto Shell
5

I highly recommend theirs job also reasonable price and easy to get an appointment.

Thank you for the kind words, Yukiko! We're thrilled to hear that you had a great experience with us. We pride ourselves on providing excellent service at a fair price, and it's fantastic to know that it resonated with you. If you ever need anything in the future, don't hesitate to reach out!

- Palo Alto Shell
5

Roby always goes out of his way to keep the costs down and keep with my schedule. Always punctual and accommodating.

Thank you for your kind words, Susan. We're delighted to hear that Roby's service has exceeded your expectations. Customer satisfaction is our top priority, and we're glad that Roby has been able to provide you with a great experience. We will be sure to pass along your compliments!

- Palo Alto Shell
5

Got appointment quickly. They took my car right away. Said it might take 45 minutes but it was closer to only 30. All fees disclosed ahead of time and were a good deal. All done very professionally

John, thank you for the fantastic feedback! It's great to hear that you had a positive experience from start to finish. We take pride in providing efficient and transparent service to our customers. We appreciate your kind words and look forward to serving you again in the future!

- Palo Alto Shell
5

Ravi and his crew are very adept and professional and conducted a most thorough evaluation of my automobile. I was seeking just a simple oil change and smog test, however, Ravi and his crew carried out a most thorough (and useful) review of the car's overall status including such elements as brake evaluation (pad thickness, brake fluid status, etc.), tire tread depth. I highly recommend them for their expertise, thoroughness and customer relations.

Thank you so much, Jim, for the wonderful review! We're thrilled to hear that you had such a positive experience with Ravi and his team. Our priority is to provide thorough and comprehensive service, and we're glad that we exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

- Palo Alto Shell
5

Great service

Thank you so much for the 5-star rating! It means a lot to us that you had a great service here! We hope to see you again soon!

- Palo Alto Shell
5

Great service! Got my smog test done quickly and at a reasonable price. Thank you!

Thank you for the fantastic review, Hannah! We're thrilled that you had such a positive experience with us. It's always our goal to provide fast, reliable service at a fair price. If there's anything else we can help you with, please don't hesitate to reach out.

- Palo Alto Shell
5

I have used PA Shell for all of my cars smog checks for more than a decade. They are always prompt, professional and kind. Their pricing is quite reasonable.

Thank you for your loyalty, Eric! It means a lot to us that you trust your cars to us for smog checks. We take pride in providing prompt and professional service to all our customers. Your kind words about our pricing are appreciated. We look forward to serving you for many more years!

- Palo Alto Shell
5

Excellent, timely, and polite service. I was very pleased with everything

Thank you for your excellent feedback, Vehbi! We strive to provide timely and polite service to all our customers. We are pleased to hear that you were satisfied with your experience. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

- Palo Alto Shell
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