COVID-19 Business update: WE WILL BE HERE FOR YOU!

Dear customer due to the current situation we are all dealing with, Palo Alto Shell is open for business, but we are working on modified hours and days based on appointments and work load. Please call prior to driving in to be sure we are open and if possible call or use our online appointment link to lock in your vehicle repair or service. Thank you for your patronage! Everyone at Palo Alto Shell


5/29/2020 Ben Stolpa Scheduled smog check. Started early, done quickly and efficiently. Have had smog checks done there for years, always with good service.
5/23/2020 Tim R Excellent service as always. Had both cars SMOG tested this week, they have setup a very safe environment, no touch, disinfecting the cars upon completion. Their new SMS system is very clever also - text to approve service, text when complete, Apple Pay at checkout - I had been putting this off due to COVID, glad I got it done.
5/20/2020 Martha Girard Their service ervice is prompt, efficient, courteous, and reasonably priced.
5/16/2020 Charles Ceasar II Great service
4/12/2020 Mohandas Warrior Got the smog check done without any issues and promptly.
4/9/2020 Grateful for terrific service to repair my car's air conditioning/heating system. Great communication, and I appreciated the option to pay by PayPal before picking my car up. Also the shop is clearly observing social distancing regulations, which made me feel safe. Thank you, Ravi!
3/29/2020 Mel Kronick We needed to have a car battery charged - an interior light was left on overnight so the car was dead in the morning (Saturday). We greatly appreciated that this Shell station was open and they immediately got on the issued and had me back up and running after the battery was recharged.
3/26/2020 Gina Haney Efficient and through service even during a time of reduced hours and a shortage of workers. Thank you.
3/18/2020 Jose Espinoza We were in and out quickly. Great service with a smile!
3/14/2020 Anonymous I came as a walk in For a smog test. I was given service right away that was courteous and efficient.
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