11/30/2021 Susan Quick fix of a tire, then took the car in for a catalytic converter shield. Very quick service. I'm taking my Toyota V here in the future. A great community resource.
11/16/2021 Perry Knowlton Excellent friendly service, repairs were completed on time as per the estimate.
11/10/2021 Smog service - right on time, done quickly, no paperwork hassle. Highly recommend them.
11/3/2021 Anonymous Great service! Friendly staff. Quick and reasonable price. Thank you!
10/21/2021 Nikolai Gonzalez I came in with concerns about my transmission overheating and leaving it up to the shell team to diagnose my truck and go from there. They were aware I was already willing to leave my truck with them if I needed a new transmission. I left the truck with them overnight. The next day they messaged me telling me all was good. They test drove it multiple times to make sure. They could have easier taken advantage of me and took me for a lot of money. They were honest and professional. Would recommend them and will go there if I have any future issues.
10/16/2021 Miriam Palm Ravi and his team are great! Always responsive to our needs. So happy to have found them!
10/15/2021 Karen Pauls Super professional and clearly communicated the smog test process. After hearing that the truck had been off the road for some time, They checked that the vehicle was ready to be tested by looking at the computer data. I had already taken my 2092 truck to another smog test business. They didn’t check the computer data before running the test. Since the battery had just been replaced, there was no data in the system so the test failed automatically. AND they flooded the engine so that it wasn’t drivable until the next day. I’m so glad I went to Palo Alto Shell this time and plan to return to them for my other car.
10/12/2021 Anonymous Great service and people
10/4/2021 Fast and courteous.
10/4/2021 I'm a new customer staying locally with a family member in Stanford Hospital. They fixed my flat tire and got me in for a Smog Check right away, no waiting. Great service,
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