11/21/2019 Paul-Ananda Raju I find the service at this station to be excellent. They keep me well informed via email during the servicing as to what is necessary - this I appreciate very much.
11/21/2019 Erik Hansen Fantastic responsiveness. There were multiple issues to resolve my problem, but the team was always pleasant to work with and saw the issue through tot he end, including a no-cost follow-up to get a better feeling that they had finally resolved the issue.
11/15/2019 Lizette Pacheco Thanks soo much
11/15/2019 Harold Justman If you have a classic Mustang , you owe it to your car to have the people at Palo Alto Shell look at it. They will find all the little things that need to be done to put the get up and go into your Mustang.
11/15/2019 Great service and prompt communication regarding the status of my car!
11/15/2019 Mark Dowley Received a fair quote. Job well done and on time. Overall very satisfied.
11/3/2019 Keith Clarke I used the online appointment scheduler to set up my appointment, and arrived on time: 3:OOpm Saturday. Staffing in the garage was light that day. Even with that, I was checked-in within about 5 minutes after showing the discount coupon on my phone. I waited on the bench provided to customers for my test to be completed. I had been told about 25 minutes, but it took only between 15-20 minutes. Couldn't ask for more! Very efficient in all regards.
10/31/2019 Annie Yamashita Friendly and professional service
10/23/2019 Khaled Alabbadi Good
10/21/2019 Erik Hansen Really great service. Let's face it. Some times, things are more complicated than expected. This was a warrantee service for an air conditioning issue. Warrantees aren't always all they're cracked up to be, but the team at Palo Alto Shell stepped up immediately, and worked the problem to resolution, quickly & efficiently. I couldn't be happier knowing there is a shop nearby that I can trust.
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