COVID-19 Business update: WE WILL BE HERE FOR YOU!

Dear customer due to the current situation we are all dealing with, Palo Alto Shell is open for business, but we are working on modified hours and days based on appointments and work load. Please call prior to driving in to be sure we are open and if possible call or use our online appointment link to lock in your vehicle repair or service. Thank you for your patronage! Everyone at Palo Alto Shell

Reviews

7/4/2020 Natalie

Always efficient and done in a timely manner.

6/26/2020 Hank D

Went for two pre-purchase inspections. Ravi and his crew are knowledgeable and efficient. I appreciated their system that included print-outs with photos and graphs of what needed to be dealt with. I hope I don't have a problem with the car I ended up buying, but if I do, i'm definitely going to Palo Alto Shell!

6/25/2020 Creamy Poopoo

It took about two hours for this oil change care steps. The price went up a bit for this oil change. Plus wearing the mask was required, although it was pretty warm. I guess the works miss smelling the gas by wearing the masks. Good job, people:))

6/17/2020 Anonymous

Great service again!

6/2/2020 julianne frizzell

smog check efficient and easy even in the time of Covid distancing

6/2/2020 Linh-Tran Do

Palo Alto Shell was super fast and accommodating. I called them in the AM and they had a spot open in the PM same day with 30 min. window to get there. They had social distancing measures in place and sanitized the driver's side of the car before performing smog check. Quote for job was sent to me via text and easy to approve so there was no question how much it would cost. Estimated time to complete was 30 min and they did it in 20. Retrieved paperwork and paid inside. They have PayPal option which you can set up before coming if you want to completely avoid paying on-site. With coupon, smog check was significantly discounted, which is a huge help during these difficult times. All in all, would recommend.

5/29/2020 Ben Stolpa

Scheduled smog check. Started early, done quickly and efficiently. Have had smog checks done there for years, always with good service.

5/23/2020 Tim R

Excellent service as always. Had both cars SMOG tested this week, they have setup a very safe environment, no touch, disinfecting the cars upon completion. Their new SMS system is very clever also - text to approve service, text when complete, Apple Pay at checkout - I had been putting this off due to COVID, glad I got it done.

5/20/2020 Martha Girard

Their service ervice is prompt, efficient, courteous, and reasonably priced.

5/16/2020 Charles Ceasar II

Great service

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