COVID-19 Business update: WE WILL BE HERE FOR YOU!

To our valued customers, the current covid-19 situation still allows us to remain open. Our hours are normal and we are taking appointments. We continue to follow all safety protocols as required by the county. We also sanitize your vehicle before and after service, provide contactless authorizations, approvals, estimates, invoices, and payments. We thank you for your continued patronage and look forward to seeing you soon! (behind a mask of course)

Reviews

9/19/2021 Katie Ramsey My family comes to Palo Alto Shell for every oil change and service because we get fast, reasonable quotes, excellent communication (detailed inspection reports with pictures and proactive text message update), and great customer service every time (Ravi is so patient and helpful with my questions). Highly recommend.
9/17/2021 Maxine Atchison I received excellent service and the Shell attendant was very courteous.
9/11/2021 Seinilupe Matangi-Walters Thanks for the auto service, and I liked the invoice finality.
9/5/2021 Werner Ju Needed to get my Tesla's new tires realigned. Would have had to take it to Santa Clara for a weekday appointment. At PA Shell, it was easy to make a weekend appointment. Staff was very polite and attentive. Told me what time alignment would be done and texted me at that time that it was ready. Checkout and payment was fast and smooth. Definitely will use this service station again!
9/5/2021 Anonymous Great service consistently
9/5/2021 Anonymous Great work great people.
9/2/2021 Elva Lee Excellent customer service! They were friendly and fast.
9/2/2021 Yolanda Akerib Excellent and prompt service.
8/31/2021 Robert Lorenzana Work very professional
8/19/2021 Tim R Excellent prompt service for my Mercedes! All contactless, team is knowledgeable and efficient. Always like these guys!
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