Palo Alto Auto Repair

They've replaced my struts and an alternator, and in both cases, delivered on time with good results. I appreciated their flexible scheduling, and they were able to squeeze me in on short notice.

Amazing as always and expedient service so close to the holidays!

I got very good service when my 20 year old car had a problem with its oil pressure, and PA Shell diagnosed a second problem that they also fixed.

Thanks for the great service. A++

Happy with my service!

these guys are my heros!!! had a flat tire and they fixed it immediately with no appt. thank you!!

Expensive but customer service was great.

Great service. Flexible with scheduling. Done in 30 minutes, as promised.

Courteous service

I gave Palo Alto Shell a call late Friday afternoon to install a new tire before the weekend and they said to come in around 4PM. Not only did they take care of the installation within 30 minutes, but the customer service was great. Both Ravi at the service desk and Justin who did the installation were great. I will definitely come back to this shop for more repairs. Incidentally, I ordered my new tire from TireRack-com and they highly recommended Palo Alto Shell for local installation and can ship new tires directly to their shop after ordering online. I will do that next time.