Palo Alto Auto Repair

The smog technician was professional and courteous. I have a 1998 wagon and the DMV required a Star Certified Smog Check station. It took about 3 hours, but my car passed smog.

I noticed a rattling sound in the engine of my 2007 Toyota Camry and drove it to their service center. Even though they looked busy, someone immediately came to the car, did an initial evaluation of where the problem might be and then recommended that they do a full diagnostic for the problem that would take $70. Their analysis was accurate (engine problem !!) and were very helpful in co-ordinating with the Towing service to get the car sent to the dealership for further repairs.

As always, excellent and timely service.

Amazing service! Thanks!

If i could give no stars I would. VERY, VERY RUDE!!!!Brought my car in to get my spark plugs and coils changed. I had my own. $280 later my car won't even stay started for 10 seconds, I let the guy know about it, he tells me that's how I drove it there. I'm like key word, drove!!! Meaning it was driving now it wont. He then goes own to say that's why he doesn't like using customer parts. He then walks away. I'm upset at this point!!! A guy pumping gas ask me what happened, I told him. Then the mechanic starts talking about don't bad mouth his shop and he is not doing anything to help me, tells me "your assed out" REALLY???? So I drive my car like I've been doing all week from Marina to a shop to get fixed, that breaks down after paying for it, to the worst employee in the world!! To waiting in the shell parking lot until 6pm. (5 hours). To get a tow to Ecar garage, paul was very nice and helpful. I truly recommend ECar garage. I already called my lawyer so I will take this much further!! I will 100% report this to the Better Business Bureau!! I'm the corporate chef at Stanford University...I will make it a point to alert staff, faculty, students, construction workers, bus drivers who ever I see to stay 50 feet away from this place!!!!!!

Great service. fast fix and it's driving perfectly. thank you.

Great service, thank you

Very helpful and informative. Also, reasonably priced.

Quick easy and painless service, got my car smogged in less than 20 minutes

These guys were amazing. I drove up from San Diego on a Friday to help my daughter move, and that night of Memorial Day weekend, I discovered my brakes needed to be replaced before I drove back home Saturday afternoon. I didn't know where to go or who to call, especially on Memorial Day weekend! After Googling a few places, I called them right when they opened on Saturday morning. They fit me in right away, and according to my brother-in-law who owns his own service station elsewhere, they gave me a very fair and reasonable price. In 2 hours, I was on my way. So grateful for their great service.